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Selected work · Retail

From a photo to a refill order.

A customer should not have to guess a container's size or wait for a back-office quote. This mobile workflow estimates the wax needed and carries the result into an order.
All selected work

The problem

Refill quotes depended on someone estimating container size or asking the customer to guess ounces.

What we built

A mobile estimator connected to wax pricing, shipping choices, the cart, and ordering.

What changed

The customer can start a refill quote where they are, then continue through the ordering flow.

The workflow

Four steps, one connected experience.

Illustrative screens reconstructed from the product code. They show the workflow, not live customer data or exact app screenshots.

01

Capture the vessels

The customer takes a photo or chooses one from the gallery, with a drink can beside the vessels for scale.

02

Review the estimate

The app estimates wax volume, shows the vessels it found, and allows manual entry when a photo is not useful.

03

See the quote

Wax, shipping choices, destination ZIP, and the estimated total come together before checkout.

04

Add it to the cart

The estimate becomes a refill item in the same ordering flow as the rest of the catalog.

Have a manual process that should work like this?

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